Returns & 90-day home trial

90-day home trial

Try KILN Knee at home for 90 days. If it's not for you, send it back within 90 days of delivery for a full refund.

Condition

Return the item with all parts: the KILN Knee wrap, the USB charging cable and the original packaging.

How to start a return

1. Email kilnknee@gmail.com with your order number to start a return.
2. We will reply with return instructions and the return address.
3. Once we receive and check the item, we refund the full purchase price to your original payment method.

Damaged or faulty items

If your KILN Knee arrives damaged or stops working, email kilnknee@gmail.com with your order number and a photo, and we will help.